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Teynham, Kent Integrated Service Solutions

Integrated Service Solutions Ltd (ISS) is an innovative service provider operating primarily within the Fresh Produce sector in the UK. We operate independently, with the opportunity to draw on the expertise and network of the Terradace Group of which we are part.

Since inception in 2014, ISS has experienced phenomenal growth. With annual revenues in excess of £75 million, and having established a strong market position, we now employ over 1,100 people operating across three sites across Kent: a 120,000 sq.ft site at Teynham the primary site for the business, a 74,000 sq.ft site at Linton added in 2020 and a 130,000 sq ft site in Sittingbourne acquired in 2022.

At our core and recognised by all our stakeholders are people, quality, and service. This has enabled us to grow and develop strong relationships with our in-house teams, customers, and suppliers.

Being responsive, and taking responsibility for our activities, our mission is to deliver exceptional service, without compromise . We provide a first-class service that enables both ISS, and our customers, to be successful and sustainable.

As a service provider, ISS operates within a diverse and dynamic environment and has ambitious plans for the future. To achieve our strategic objectives, we will continue to invest in technology and infrastructure, and will develop our teams to reach their full potential.

Role Summary:

The candidate with undertake the management of the facilities of the ISS sites. The overall focus of the role will be to ensure that the facilities are safe, compliant, meet with our customer s reasonable expectations, and maintained on a best VFM basis.

This is a multisite role

Main Responsibilities:

  • To fully manage the maintenance and development of the ISS facilities at Linton (tenants), Sittingbourne (owner) and Teynham (tenant). This includes:
    • Repairs & maintenance of the buildings and outside spaces.
    • Repairs & maintenance of building equipment including heating, water and alarms but excluding MHE, packing equipment and refrigeration.
    • Energy consumption and monitoring.
    • Waste disposal including contract management and recyclate sales.
    • Service contracts including cleaning, vending and sanitary.
    • Extensions and fit outs to buildings and offices.
    • Ordering, Managing and Stock control of Site-specific consumables.
    • Ordering, Managing and Stock control of PPE for all sites.

  • To record, monitor and report upon energy usage internally and to Group customers.
  • To record, monitor and report upon waste disposal both internally and to Group customers.
  • To consult with key functional managers to ensure Technical and H&S compliance, and optimal operational functionality.
  • Responding quickly to emergencies that arise in workplaces and dealing with them appropriately.
  • Play a key role in the discussions of building infrastructure, space utilisation, services and equipment requirements of any new major capital projects.
  • Responsible for ensuring compliance with operation and safety of all M&E equipment, with responsibility for works sign off and method statements prior to any works starting.
  • Ensure that all external contractors and maintenance personnel are made aware of and comply with Health and Safety regulations.
  • Co-ordinate and supervise allocation of work, ensuring a high quality of work and service are completed in a timely and professional manner.

This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.

Qualifications and Skills:

  • Educated to GCSE English and Maths or equivalent.
  • Excellent written and spoken English skills.
  • Excellent interpersonal and communication skills
  • Ability to work unsupervised.
  • Ability and willingness to be flexible, thorough and show attention to detail.
  • Ability to work under pressure, to strict deadlines.
  • Be organised and methodical in your approach to work.
  • Experienced and comfortable using Microsoft Excel & Outlook
  • Experience in management of facilities, maintenance or engineering
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