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Area Facilities Manager - Midlands

Team Property & Facilities

Location Holborn Office

County Central London

Ref # 21233

Closing Date 28-Mar-2024

We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:
• Deliver the Facilities Managements strategy in assigned sites, ensuring that PPM and reactive maintenance are carried out to the highest standard, in accordance to SLA and KPI and within budget
• Carry out multiple site inspections across the Midlands, Wales & Northern Regions to complete audits and reports with the frequency established, and escalate issues as required
• Manage facilities tickets raised by assigned sites in a timely manner and updated accordingly
• Collaborate with the Supplier Manager and Procurement Team with contract tender processes, vendor selection and onboarding. Manage daily operations of vendors, including access to site and service issues
• Support the Head of Facilities with the creation and monitoring of budgets, ensuring the correct management and control of OPEX and CAPEX
• Assist the Health & Safety Manager with the delivery of the H&S strategy, ensuring compliance for maintenance and inspections of assigned sites, archiving of documentation and escalating issues as needed
• Support the Head of Facilities leading and participating to Facilities Projects assigned, ensuing processes and procedures are followed and projects are delivered successfully, on time and within budget

And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Experience of facilities management preferably in a retail organisation
• Experience of managing multiple real estate sites
• Knowledge of Health & Safety in Retail Stores and Offices
• Experience of managing Hard & Soft Services
• Excellent organisational, prioritisation & communication skills
• Full UK Driving Licence

Our promise to you

• We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!

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