THE COMPANY
Lyndon SGB are the UK's largest and leading provider of scaffolding and access solutions.
Working on some of the country's most exciting, cutting-edge construction and infrastructure projects, they are proud to be playing a part in 'Building Britain', nationwide working collaboratively with the best main contractors in the sector.
THE ROLE
We have a requirement for a competent Branch Administrator to join the Ipswich branch. There is the flexibility to work from home on a Friday and potential for the role to be part-time 4 days a week.
JOB PURPOSE
As a Branch Administrator you will be required to provide day to day administrative support in a timely and efficient manner in line with business requirements and company quality and business procedures.
KEY RESULT AREAS
- Provide a first point of contact for customers and handle professionally.
- Provide high quality administrative support to colleagues/managers.
- Compile and complete reports and records to an effective standard.
- Ensure that all paperwork is completed in a timely and accurate manner and filed in accordance with agreed procedures.
KEY RESPONSIBILITIES
- Handle daily enquiries and internal/external customer queries in a manner which meets both company procedures and customer expectations.
- Maintain work area in a tidy competent manner which portrays a professional business image.
- Ensure all processing of paperwork is completed to the required company standard.
- Provide reports/letters/spreadsheets as required.
- Maintain and update all relevant databases.
- Actively liaise with line management to highlight any areas of concern.
- Ensure all reports are accurately maintained and processed in a timely manner.
- Update administration processes as directed to reflect any new internal controls and directives.
- Co-operate fully with line supervisors/managers, to contribute to successfully meeting all business objectives
KEY WORKING RELATIONSHIPS
Internal: Reporting to Line Manager, supporting and liaising with all other business functions.
External: Contributing to achieving high level of internal/external customer satisfaction.
Integrity must be maintained at all times when dealing with all above key relationships.
PERSONAL ATTRIBUTES
Good self discipline with a commitment to quality and procedures, ability to work under supervision, carrying out instructions correctly in a timely manner. Displaying a positive and helpful manner, with good communication skills, enthusiastic and participative, capable of contributing to the smooth functioning of the administrative team.
WHAT'S ON OFFER?
- Competitive salary based on skill sets and experience to be discussed upon application.
- 25 days holiday plus public holidays.
- Pension scheme.
- 8x Life Assurance.
- Company benefits portal.
Lyndon SGB are an equal, diverse and inclusive employer.