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Citizens Advice North Hertfordshire

Debt & Benefits Specialist Adviser - Trussell Trust Financial Inclusion Project

Benefits:

  • Access to an Employee Assistance Programme
  • 25 days annual leave per annum + bank holidays + 3 days over December shutdown (pro rata)
  • Flexible hybrid working available by agreement with line manager

Aim of the Role

This funding will allow us to work with Letchworth Food Bank and the Letchworth community to ensure that food bank users and local residents can access and engage with the specialist advice that many of them need. This project aims to overcome the barriers to accessing Citizens Advice that exist for some food bank users and local residents through the provision of a presence at our local food banks and an offer of local help through partnership working.

The adviser will provide clients with specialist debt and benefits advice and casework tailored to the client s capability and the complexity of the issues. They will work to improve clients financial positions by maximising clients income including advice and support with applying for relevant benefits, advice on debt management options, basic budgeting advice, and advice on managing energy bills.

To find out more about this position and how to apply please view the job description attached

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