Accenture
ER & Policies Specialist

Career Level : CL9

Location: United Kingdom

IMPORTANT: Before applying for a job that is based in another country, you must already possess the appropriate visas and/or work permits required to live and work in that country. Do not apply until you have confirmed these authorizations are in place, or the job description states that international applicants will be considered

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

"Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO

"International Candidates will be considered".

The Role:

The Employee Relations Investigation Officer will be responsible for the completion of disciplinary and grievance investigations for all employees, up to and including Managing Director in line with the Accenture UK Disciplinary Policy and the Grievance Procedure.

Key Responsibilities:

• The completion of disciplinary and grievance investigations for all employees, up to and including Managing Director.
• Planning and conducting interviews; note-taking; obtaining all information necessary to complete an investigation; producing clear and concise investigation reports which summarise the key facts and conclusion; communication of conclusion to the individuals.
• Participate in complex Global Conduct Counts Matters (GCCM) investigations and conduct other GCCM investigations as required. In all cases completion of investigations need to be timely and without unnecessary delay.
• Keep stakeholders (respondents/ complainants/ ER case Manager / GCCM Leadership/ HR partners and ER Manager) aware of progress.
• Act as Disciplinary and Grievance Subject Matter Expert (SME) and develop and maintain currency in subject matter knowledge through understanding Accenture's internal policies; the ACAS Code of Practice regarding Grievance and Disciplinary Procedures; membership of professional bodies such as CIPD, or other sources, such as employment case law updates.
• As SME own the content of disciplinary and grievance templates. Ensure that all templates are fit for purpose, reflect legislation, case law, and practice.
• Support HR professionals/business leads involved in investigations through advice, 1 on 1 coaching, or the design and delivery of training updates or packages.
• Develop and offer coaching to a network of notetakers from the HR function. Make accurate and timely updates of the ER Case Management and Global Navex Systems.
• Provide management information when required. Highlight trends in case types which may necessitate action to address.
• Recognised as an expert in the Disciplinary and Grievance investigation processes, through having substantial practical experience, or through a proven aptitude and willingness to quickly acquire and successfully apply new skills and experiences.
• Additional responsibilities may include Conduct Counts projects and ER reporting (for example regular updates to the team case log, updating case precedent detail and End-of-Year case analysis/reporting) and other ER related tasks eg supporting DSARs

We are looking for experience in the following skills:

• Ability to actively listen, reason and empathise at all levels, build trust very quickly.
• Strong analytical and written skills to produce investigation reports/notes, or recommendations for solutions based on reasoned rationales. It is important to also have an enquiring mind and the ability to spot patterns/trends.
• Understanding of the Accenture organisation and culture.
• Design, develop and deliver professional presentations at all levels and match delivery to the needs of the audience.
• Ability to work independently to manage their case work with little oversight (knowing that they can seek advice and support when this is needed).
• Balance conflicting priorities so that all elements of their role are met.
• Demonstrate well-developed reasoning skills through the ability to identify, interpret and understand complex issues.
• Review, identify and make improvements to policies and practices, based on sound commercial arguments/ reasoning.
• Articulate complex information clearly and succinctly, both orally and in writing. Should have a keen eye for detail.
• Must be able to understand and articulate often subtle interpersonal nuances - recognising the need to adapt communication style depending on the audience.
• Show personal flexibility and actively support other members of the Employee Relations Team achieve business goals.
• Show business acumen to overcome challenges or barriers that they encounter.
• Maintain personal, employee, and business confidentiality in all matters that they, the Employee Relations Team, and wider Accenture business are involved in.

Qualifications

We are looking for experience in the following skills:

• Ability to actively listen, reason and empathise at all levels, build trust very quickly.
• Strong analytical and written skills to produce investigation reports/notes, or recommendations for solutions based on reasoned rationales. It is important to also have an enquiring mind and the ability to spot patterns/trends.
• Understanding of the Accenture organisation and culture.
• Design, develop and deliver professional presentations at all levels and match delivery to the needs of the audience.
• Ability to work independently to manage their case work with little oversight (knowing that they can seek advice and support when this is needed).
• Balance conflicting priorities so that all elements of their role are met.
• Demonstrate well-developed reasoning skills through the ability to identify, interpret and understand complex issues.
• Review, identify and make improvements to policies and practices, based on sound commercial arguments/ reasoning.
• Articulate complex information clearly and succinctly, both orally and in writing. Should have a keen eye for detail.
• Must be able to understand and articulate often subtle interpersonal nuances - recognising the need to adapt communication style depending on the audience.
• Show personal flexibility and actively support other members of the Employee Relations Team achieve business goals.
• Show business acumen to overcome challenges or barriers that they encounter.
• Maintain personal, employee, and business confidentiality in all matters that they, the Employee Relations Team, and wider Accenture business are involved in.

Qualifications and Experience

• CIPD qualified preferable
• Field HR experience would be an asset

Important Considerations
When applying to an open internal position, all employees must meet the Permanent Transfers Requirements in Policy 0500 - Permanent Position Transfers. A summary of the employee requirements are listed below. See the policy for full information.

• Employees must meet the requirements for the position, including the minimum and/or basic qualifications.
• Employees are expected to be in their current position for a minimum of 12 months before applying to a new position.
• Employees on a Performance Improvement Plan will not be considered for transfer opportunities.
• Employees who permanently transfer positions move to the total rewards structure of the new position.
• If Accenture offers you a position outside your home country, then this offer will always be conditional upon your obtaining all appropriate visas and/or work permits required to live and work in that country.
• Employees participating in a group program for temporary international transfers, including those in the Global Careers Program (GCP), are not eligible to apply to a posted internal position outside of their home location due to the need to repatriate in order to comply with Policy 750 - International Temporary Transfers for Groups.
• Employees applying concurrently for more than one position must make the recruiter aware of the other applications during their first interview

What's in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice!

About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale . click apply for full job details