Score Associates
Commercial Facilities Manager

My client is searching for multiple Commercial Facilities Managers with significant Property Management expertise to manage a portfolio of multi-let commercial properties, including London and West End office buildings, high street retail, industrial, and mixed-use properties, both in London and nationwide.

The successful candidates will have several years of experience managing commercial buildings and properties. They should have strong service charge skills and a solid understanding of health and safety regulations. They should also have strong client-facing abilities and be able to provide examples of how they have maintained positive relationships in the workplace.
Key responsibilities for this role include:

• Facilitating the smooth management of the portfolio by working with the FM team.
• Participating in meetings with contractors, clients, and tenants.
• Collaborating with the letting team, legal team, and accounts department.
• Managing on-site staff and Building Managers
• Arranging the procurement of service contractors to perform necessary maintenance and contract duties.
• Assisting in financial forecasting and annual maintenance expenditure.
• Ensuring funding is available and closely monitoring monthly expenditure in partnership with the accounts team.
• Assisting with ensuring that all invoices from contractors are received in a timely manner.
• Approving invoices within given authority limits.
• Experience in setting up new management instructions for multi-occupied service charge properties, including apportioning service charge liabilities, and reviewing and setting service charge budgets.
• Working closely with tenants on all matters, such as landlord's common areas or specific parts of the tenant's accommodation.
• Having past experience interpreting lease clauses, obligations, and liabilities.
• A good understanding of property management accounts functions, including credit control, dealing with general tenant service charge queries and enquiries.
• Ensuring compliance with the client's Health & Safety policy.
• Assisting in special FM-related projects, such as repairs and refurbishments.
• Implementing all Health & Safety procedures.
• IOSH or NEBOSH qualification is required.

Key competencies needed for this role include:

• Significant experience in Property Management
• Strong teamwork skills and ability to work with a facilities/property management team
• Professional and articulate communication style
• Ability to prioritise workload and be flexible in approach
• Confidence, honesty, and trustworthiness
• Willingness to travel occasionally outside of London.

Salary range of between £50,000 and £55,000 with an approximate yearly discretionary bonus of 10%.