Wilmington plc
Company Outline

Job Role: Head of Event Operations (GRC)

Location: London, E1 - Hybrid - 2 days in office per week

Salary: Competitive (DoE)

Why do we want you?

This is an exciting opportunity for an experienced and confident Head of Event Operations/ Events Operations Manager to take a leading role in delivering large-scale B2B conferences and Awards for our market-leading brands! You'll be joining our newly formed Governance, Risk and Compliance (GRC) Events team who manage an established event calendar, but with opportunity for scalability.

For us, the right candidate is a successful line manager who can really drive a team with solid experience of leading multi-track events, whether that's here in the UK or internationally. Your Event Operations Management experience includes Awards or B2B conference operations delivery on a large-scale.

About us

Our Wilmington Events EMEA team deliver successful events for a variety of leading brands within our portfolio of businesses including International Compliance Association (ICA) and AXCO. If you are looking for creativity, progression and collaboration, you'll find it here and more!

Job purpose, tasks and responsibilities

As our Head of Event Operations, you'll be working with our leading brands Axco and ICA as part of our GRC Events team. Our GRC team is incredibly dedicated, collaborative and hugely passionate about delivering events for our brands that enhance their place in the market and are commercially successful. Our events team is action-oriented giving equal importance to meeting our brand's goals, achieving financial results and maintaining well-being in the team.

Responsibilities of this role include, but aren't limited to;

• Supporting the delivery of our Awards, Summits, Masterclasses, Conferences, Webinars and Marketing Solutions through your own creation.
• Creating & owning the operational costs and margins for Events and Marketing Solutions.
• Collaborating closely with our Business Support team to set up key SalesForce and financial dashboards.
• Leading our Operations team using the team priorities, critical metrics which have been crafted by you, and team objectives that provide a means to measure successful delivery of the strategy to the SLT/Management team (MT). You'll also be training, mentoring and supporting the team to help them with their growth & development
• Developing a forward planned schedule of tasks and events, working approximately 12-months in advance.
• Creating the team strategy & priorities for the next 3 years and where new events are added, you'll provide calculation of workload and capacity.
• Working, ideally, to an 18-month advanced schedule you and your team will ensure that suitable dates are on hold for each event.
• Negotiating multi-year agreements with venues as well as terms and conditions.

As you would expect, there is so much more to our Head of Event Operations role, so if you feel you have the right experience and skills for the role, submit an application and our Talent Acquisition team will be in touch!

Essential and desirable capabilities

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Essential experience needed for this role includes;

• Previous experience as a Senior Event Operations Manager, including leading a team.
• Experienced in either Awards or b2b conference operations delivery.
• People management experience, including training, performance management, coaching and setting objectives.
• Handling financials and understanding of P&Ls.
• Excellent customer service skills with fantastic attention to detail.
• Project management skills with the ability to multi-task and work to deadlines.
• Excellent interpersonal skills.
• Proficient in Microsoft Office, particularly with Excel and Microsoft Teams.
• Creative problem-solving skills with strong negotiation and decision-making ability.
• Creating and documenting efficient processes and leading by example when following those processes.
• Supporting numerical & analytical reporting.

Desirable experience needed for this role includes;

• Educated to degree level or equivalent.
• Experience of working with Salesforce and Award Force.

Do you match the Wilmington Values: Inclusivity, Ambition, Integrity and Curiosity?

• Proactive, Tenacious, resilient, and committed • Remains calm and professional under pressure • Demonstrates initiative and is self-motivated• Leads by example and advocates for their team

Wherever you are in your career and whatever your expertise You are a strategic thinker who thrives on achieving goals and developing others. You work well collaboratively and effectively utilise your strong verbal communication skills across all groups. Before you go

Find what you're looking for

We are ambitious and inclusive, filled with integrity and curiosity. We are Wilmington plc. Are you? Join us and achieve more within your career with mutual respect, support and fair rewards.

What we'll give you

When you join us, you'll be able to utilise hybrid working, and receive benefits that include a performance-related bonus, pension, life assurance, additional holiday purchase, healthcare, subsidised gym memberships, cycle to work scheme, discount vouchers and access to wellbeing resources.

Bring what makes you unique

We value diversity and embrace the unique experiences, knowledge, and perspectives that drive innovation and creativity throughout Wilmington plc. Our goal is to build a positive culture that showcases individuality and supports everyone, including those with disabilities. We shortlist all applicants who meet our essential role criteria, in addition we guarantee an interview for all disabled applicants who meet the essential role criteria. If you would like to be considered for this scheme, you require an alternative method of applying, or require any reasonable adjustments please contact us:

Our multi-award-winning events team contribute to more than 50 annual conferences that provide cutting-edge information and bring people together at some of the most well-respected events in the finance, law enforcement, government, and compliance space. Join us, and you'll immerse yourself in a business that's passionate about creativity, progression and collaboration. You will have the opportunity to make a tangible impact in our sector. Find what you're looking for at Wilmington Events EMEA. Apply now.

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Please note that this role may remain advertised until an offer of employment has been made.