City, London GCS Ltd

Infrastructure Manager

Front office

95k + Benefits

• Must have excellent practical knowledge of ticket management and reporting within ServiceNow.
• A knowledge of Coupa is essential for contract and procurement processes
• Managing, directing, and developing technical support groups using the ITIL methodology
• Managing the implementation of solutions, from project conception to delivery, leveraging industry standard project management methodologies

• Demonstrable experience of managing a team of highly technical staff in a professional services environment, responsible for the day-to-day management of the team, with the capability to apply that experience to an environment that supports a user base of over 4000 people, dispersed across multiple corporate office locations across EMEA.

• Strong working knowledge of modern client computing platforms and technologies, including but not limited to: MS Windows Operating Systems, MS System Centre Configuration Manager (SCCM), Microsoft Intune (Device and Policy management, Microsoft Azure, MS Active Directory and Group Policy. Apple iPhone/iPad, IOS and Android mobile devices. MS M365/Office suite.

Please send across an updated CV if this position is of interest

GCS is acting as an Employment Agency in relation to this vacancy.