ABOUT US:
Since 2015, NHS England has contracted Vaccination UK, a dynamic and rapidly growing company, to provide school-aged immunisations, including influenza vaccinations, to students across England.
JOB DETAILS:
Job title: Office Administrator.
Contract type: Full Time, Permanent.
Shifts: Monday to Friday, 37.5 hours per week between the hours of 08:00am - 5:00pm.
Overtime: Depending on the needs of the business which may include weekend shifts.
BENEFITS:
Pension 5% employer contribution.
Employee Assistance Programme.
Discount on high street shops.
Employee referral scheme, £250.
25 days annual leave.
Declared Bank and Public holidays.
Flexible working pattern.
JOB PURPOSE:
Promote and support the operation of our school aged immunisation service delivered on-site in schools for children of primary and secondary age, with follow up clinics within the community.
JOB DESCRIPTION & RESPONSIBILITIES:
- Work collaboratively to support the team to facilitate the smooth continuity of service delivery.
- Retrieve data from the database or electronic files as requested.
- Handle queries from managers and employees.
- Measure and report on project performance.
- Act as the point of contact for all participants.
- Analyse all operations and forward suggestions for improvement to the Manager.
- Answer scheduling queries via email and phone.
- Verify data by comparing it to source documents.
- Enter data provided directly from customers and ensure it is updated.
- Upload of paper documents electronically to relevant systems.
- Comply with Company policies & procedures.
- Undertake duties commensurate with the level of this position.
PERSON SPECIFICATION:
Essential:
- DBS Clearance.
- Right to work in the UK.
- Mandatory training.
- Excellent communicator, both written and verbal.
- Work independently and as part of a team.
- IT literate including Microsoft Office (Word & Excel).
- Travel independently to other surrounding areas.
- Customer service and people management skills.
- Understands and implements the principles of informed consent.
- Knowledge of principles of data protection.
- Experience as a Program Coordinator or similar role.
- Knowledge of program management.