SRK Consulting (UK) Ltd have an exciting opportunity for an Office & Facilities Assistant to join the team.
Location: Cardiff, UK
Salary: Competitive + Benefits
Job Type: Permanent, Full-Time
Hours: Monday to Friday (9am until 5:30pm)
About Us:
SRK Consulting (UK) Ltd is an independent, international consulting practice which provides globally integrated consulting services to the international mining, ground engineering and natural resources industry.
The SRK Group employs almost 1,400 professional consultants internationally and has 45 offices on 6 continents. SRK has been providing its clients with innovative, practical, and cost-effective solutions for 40 years and our client base covers a wide range of industries, particularly within the resources and engineering sectors.
SRK Consulting (UK) Ltd, located in Cardiff City Centre, it is the European arm of the SRK Consulting Group, and currently has over 140 employees. SRK Consulting (UK) Ltd is an employee-owned company.
The Role:
We are looking for an Office & Facilities Assistant to join our friendly, professional, and dynamic team. A key of the Office & Facilities Assistant role will be to undertake Receptionist duties as part of a welcoming team to ensure all staff and visitors are greeted and dealt with in a warm and efficient manner. The Office & Facilities Assistant role is for an eager and adaptable person who will be an essential linchpin between Reception, the Office & Facilities team, and providing an efficient service to SRK s Business Units. Applicants should thrive on being the first point of contact and undertaking a variety of administration duties. The role constantly deals with reactive enquiries; therefore, no two days are ever the same.
Key Responsibilities & Duties:
Receptionist (Office) Duties will include but not be limited to:
- Presence in the reception area of our office, answering and dealing with incoming telephone and email enquiries
- As an Office & Facilities Assistant, you will act as the first point of contact for clients, employees, suppliers, and other visitors and be responsible for creating a warm and welcoming atmosphere for all staff and visitors
- Ensuring all visitors sign in and out at reception and producing name badges where required
- Responsible for both incoming post distribution and outgoing post including franking and liaising with couriers, arranging UK and occasionally complex international shipments
- The Office & Facilities Assistant will deal with the booking of meeting rooms and car parking facilities for internal and external visitors, including any catering service requirements
- Configuring meeting rooms, which will entail moving furniture such as tables, chairs and partitions as and when required
- Support colleagues with Audio visual or video conference enquiries, reporting equipment failures to IT Support or providing guidance for use where asked
- Keeping the reception area tidy and general housekeeping
- Ensure the breakout area, kitchens and stationery points are sufficiently stocked at all times
- Ordering consumables and replenishing stocks as and when necessary, keeping all areas tidy
- Daily replenishment of kitchens, emptying the dishwasher and opening up the ground floor
- Providing ad hoc support to SRK s Business Units without losing sight of reception duties
Facilities Duties will include but not be limited to:
- Maintaining security passes / fobs for access control and intruder alarm systems
- Assist the Office & Facilities Manager with overseeing any alterations, redecoration, building, and maintenance works and specialised repair work
- Assist the Office & Facilities Manager in obtaining quotations for projects
- The Office & Facilities Assistant will help with the moving and organisation of office equipment, stationery and meeting room furniture as and when required
- Assisting with workstation set up, liaising with the appropriate Business Unit Leader (BUL) Team Leader (TL), and communicating with the IT Support Team
- Proactively ensuring good housekeeping and hazard free through the office
- Identify any Health & Safety issues/ hazards, as well as any general maintenance or cleaning issues and report promptly to Office & Facilities Manager or Building Manager where applicable
Essential Requirements:
- Previous experience of working within a professional services or similar environment and within a similar role
- Good attention to detail and exceptional time management
- Proficient in Microsoft Office applications (Microsoft Word, Excel, Outlook, Teams)
- Effective communication, interpersonal, organisation and time management skills with the ability to work independently with a fluctuating workload
- Competent in implementing priorities and managing multiple tasks to a high standard without direct supervision
- Ability to maintain absolute data confidentiality
- Smart and professional demeanour
- Be able to build relationships and feel like a key member of our team
In Return we Offer:
- An attractive compensation package
- Diversity of projects and clients within a non-hierarchical consultancy environment
- Opportunity to purchase shares in the company; the SRK Group is an independent group, owned by its employees
To submit your application for this exciting Office & Facilities Assistant opportunity, please click Apply now!