Operations Manager - Inverness (Hybrid Working)
We are in search of an Operations Manager to reinforce our Delivery team, situated at our Inverness office with the flexibility of hybrid working. Reporting directly to the Head of Construction, this role encompasses overseeing all North Region sites.
Role Overview:
As the Operations Manager, your primary responsibility is to ensure the efficient delivery of a diverse portfolio of projects. This involves leading a team of Project Managers within the Scottish Water SR15 and SR21 Frameworks. The projects, ranging from 2.5M to 20+M, are distributed across the North and East regions of Scotland.
This pivotal senior management position involves overseeing projects from pre-construction through commissioning and handover, with significant interaction with senior client management. Additionally, you will be responsible for managing, supervising, and developing a team of direct reports.
Key Responsibilities:
- Lead and manage the Operations Department Team within the nominated sector.
- Contribute to the development of Joint Venture and Operational strategies, providing insights into potential impacts on JV Initiatives.
- Prioritize efficiency, safety, and economic viability in all operations, safeguarding the company's interests, ensuring client satisfaction, and promoting repeat business.
- Accurately report project progress and costs, chair monthly cost review meetings with Commercial Managers, and present results to the Senior Leadership Team (SLT).
- Review resource levels for proposed and ongoing projects, ensuring adequacy for operations.
- Identify recruitment requirements and secure necessary resources as needed.
- Effectively manage subordinates and their teams, achieving joint venture targets.
- Actively review and manage subordinates' performance, ensuring alignment with overall project objectives.
- Ensure compliance with ESD HS&S, Quality assurance, BMS, and management procedures within the teams.
- Innovate by challenging and rethinking processes and systems to improve efficiency, providing recommendations to the SLT for consideration.
- Proactively solve problems, find solutions to obstacles, share lessons learned, and provide feedback to the relevant SLT members.
- Attend senior management meetings relevant to the role, supporting other Operations Managers within the Joint Venture.
What MWH Offers:
- Competitive salary.
- Hybrid working arrangements.
- Car/car allowance (subject to role and level of position).
- 25 days holiday + Bank Holidays (with an additional 5 days available to buy).
- Contributory Pension scheme.
- Life Assurance.
- Health Insurance.
- Private medical Insurance.
- Additional benefits like the cycle to work scheme, discounts and savings Hub, kids pass, etc.
About The Candidate:
Experience and Qualifications:
- Proven track record of delivering construction projects on time, within budget, and meeting quality standards with high customer satisfaction.
- Extensive construction knowledge, particularly in Health, Safety, and Sustainability (HS&S).
- Leadership experience in managing multiple teams to achieve delivery objectives.
- Effective delegation skills to avoid conflicts and manage conflict situations when necessary.
- Ability to engage with subordinates and external contacts to benefit the business.
- Proven problem-solving skills, recognizing potential issues, identifying solutions, and delivering effective mitigation plans.
- Track record of achieving and sustaining high customer satisfaction.
- Forward-thinking individual with experience in the construction/engineering industry.
- Experience in M&E and civil engineering contracting in a design and build environment.
- Minimum HND in engineering/project management or equivalent.
- Project management experience.
- IOSH or SMSTS safety management.
- CSCS management card.
- Excellent I.T. skills.
- Excellent verbal and written communication skills.