Project ManagerThe role of Project Manager joins the EMEA Team with the core responsibility of managing complex installations in EMEA.Projects are usually separate to usual day-to-day business activities and require a group of people to work together to achieve a set of specific, predefined objectives. The Project Manager oversees the planning, implementation, and closing of a specific projects which have a define beginning, and end with specified deliverables. The Project Manager ensures the project is completed on time and within budget, the project's objectives are met with the desired outcome achieved, that the project team are fulfilling their roles. The Project Manager will interact with all levels of the business including Account Managers, Sales, administration, Purchasing, Engineering, and the Customer Services Desk.The Project Manager is required to have a detailed understanding of audio components and video endpoints, both hardware and software from leading industry manufacturers.The Project Manager should have a detailed understanding of project management principles and methodologies, allowing them to oversee projects to ensure the desired result is achieved, the most efficient resources are used and the different interests involved are satisfied.The knowledge required includes, but is not limited to, strong decision making abilities, highly developed organizational skills, with effective communication skills at all levels within and externally to the company to explain project management processes.4I Authority and Decision Making Capabilities:This position will work with the EMEA Integration team to identify and prioritize projects and project teams.This position will have the authority to lead and manage identified projects within the organisation according to the agreed processes, under the guidance of the VP Integration EMEA. Internal & External Relationship Responsibilities:This position regularly influences internal and external customers to achieve mutually desirable outcomes. This position will make recommendations to internal parties and customers in regard to concerns or issues related to projects, and ensure resolution of any problems by working closely with assigned resources. This position requires regular planning and team work to assist with the co-ordination of resources primarily within the EMEA Integration Team. This position will also need to work closely with the Sales Team and their customers.This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.Key Responsibilities of the Project Manager:With support from the Director of Operations: agrees project objectives with Account Managers, customers and engineering staff represents interests to the customer provides advice on the management of projects organises various people working on a project ensures all project documentation is created and kept up to date makes sure that all the aims of the project are met makes sure the quality standards are met uses IT systems to keep track of people and progress recommends when specialists and sub-contractors are required tracks project costsOther Responsibilities for Project Manager:With support from the Director of Operations:Plan the project Define the scope of the project in collaboration with colleagues Create a detailed work plan which identifies and sequences the activities Assist with determining the resources required to complete the project Develop a schedule for project completion Determine the objectives on which the project will be evaluated at its completionImplement the project Execute the project according to the agreed project plan Complete forms and records to document project activities Maintain files to ensure that all project information is appropriately documented and secured Monitor the progress of the project and recommend adjustments as necessary to ensure the successful completion of the project Establish a communication schedule to update stakeholders Assist in the review of the quality of work completed ensure project standards are maintainedControl the project Manage day-to-day operational aspects of the project Work closely with relevant stakeholders to ensure effective and efficient implementation of the projects Ensure project documents are complete, current, and appropriately stored Write reports on the project Monitor all budgeted project expendituresEvaluate the project Ensure that the project deliverables are on time, within budget and at the required level of quality Evaluate the outcomes of the project as established during the planning phaseTechnical Certifications for the Project Manager: PRINCE2 or similar qualification preferredKnowledge of video/audio conferencing service standards requiredKnowledge of audio-visual, videoconferencing and IT products and applications requiredPolycom/Tandberg/Cisco certified Videoconference Engineer (TCE/CVE/etc) knowledge or certification desirableAudio DSP (Polycom, ClearOne, BiAmp) knowledge or certifications desirableSkills & Additional Qualifications: High levels of professionalism and integrity Highly developed ability to communicate with and work with peers Organisational skills Exceptional written, verbal and interpersonal skills. Excellent problem solving skills Maintain a professional attitude and appearance at all times Commercial awareness Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook and MS Project. Must be willing to complete background checks and drug tests as required by current or future contracts