City, London
WSS Partners
The role is with one of our long standing clients and is a lovely opportunity.
Your responsibility extends to providing a first-class property management service as well as identifying opportunities to improve and protect value for an allocated portfolio of commercial properties. You will demonstrate a solutions-focussed approach and tenacity in seeing tasks through to completion.
Some of the duties include:
- Day to day property management of a UK wide cross sector portfolio of real estate assets, with the majority focus on office and retail assets
- To be responsible for the provision of a first-class property management service to the buildings within the portfolio.
- Owning both internal and client matters by developing a strong understanding of the contract and the scope of services to be delivered.
- Assisting with due diligence on identified acquisitions or disposals.
- Regular UK wide site visits to assets
- Focus on building tenant relationships and the tenant experience.
- Direct client reporting and liaison
- Review policies and introduce new or different policies to ensure the firm is up to date with the latest standards.
- Engage with the Account team and the wider team to deliver additional services including projects and best practice.
- Assisting with leasing due diligence and management of tenant fit out.
- Dealing with tenant applications/issues quickly and appropriately.
- Obtaining client approvals to proposed decisions or recommendation and manage the approval process.
- You will have:
- Experience in Property Management (Minimum 3 years PQE) Proactive in building relationships and responsive to all stakeholders
- Experience of liaising with multi-level stakeholders including clients, professional team and lenders
- Thorough understanding of commercial leases, in particular landlord and tenant legislation
- Understanding of commercial property management, i.e. service charges
- Strong communication skills, both verbal and written
- Good numerical skills, including computer literacy (Office 365)
- Strong negotiating skills
- High level of organisational and administrative skills
- Able to fit in with a diverse work team.
- Self motivated, ability to deliver set objectives to tight time deadlines.
- Ability to take ownership of decisions and make commercial recommendations.
It is essential you have the following:
- RICS qualification
- Thorough knowledge of RICS Service Charges in commercial property
- Strong working knowledge of Property Management Software
- Strong attention to detail
- High service delivery skills
- UK Driving Licence