CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Manager to join the team located in London. This is a unique opportunity to preside over a state-of-the-art site in London for one of the most powerful brands on the planet. We require someone to manage the sites soft services and ensure world-class customer service is delivered to our client and it's visitors.

Role Summary:

• Work within the requirements of the H&S and Security policies, ensuring that all non-conformances and opportunities for improvement are brought to the attention of the client
• Lead, motivate and develop the FM teams to deliver cost optimised building services within the agreed service delivery levels
• Always deliver the highest levels of customer care
• Control and manage the Building's Budget, and deliver all core services within the budget
• Identify and present any opportunities for non-core works
• Develop and maintain successful working relationships with the client, key stakeholders and customers, including monthly and quarterly performance reviews
• Provide accurate and timely monthly reports to the regional lead on operational performance, people and finances
• Ensure a Business Continuity Plan is in place for the team and services across the building and ensure it constantly updated
• Ensure any projects and additional works are managed within the portfolio, delivered on time and within budget
• Responsible for ensuring that all building and plant equipment is maintained and operated in a safe manner and in accordance with statutory requirements / agreed SLA's across all buildings in the region

Experience Required:

• Degree or equivalent level education
• Hotel experience is preferred
• Operational proficiency in managing a multi-site and / or multi account operation, covering a full range of FM services
• Experience and ability to identify and implement more productive and cost-effective ways of working
• Demonstrate a sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy
• Commercial acumen
• Flexible, self-motivated, and resilient approach to work
• Good written and verbal communication skills
• Strong interpersonal, influencing and team building skills