At Social Value Portal, we are seeking a dynamic Senior Revenue Operations Manager to revolutionise our revenue operations. Enjoy competitive salary packages, extensive holidays, and comprehensive healthcare as you help us deliver £100bn in social value. Click to Apply!
About Social Value Portal: Since 2014, Social Value Portal has helped people, places, and the planet thrive through social value. As UK market leaders, and with recent Series B investment, we re scaling further. Our platform and consultancy services enable clients to measure, report, and maximise their social value, unlocking over £39bn to date.
Role Overview: As a Senior Revenue Operations Manager, you will optimise revenue processes, ensuring efficiency and effectiveness. Work closely with leadership and key stakeholders to implement data-driven strategies and improve workflows. Your strategic mindset, analytical skills, and cross-functional collaboration will drive our revenue initiatives.
Key Responsibilities:
- Process Optimisation: Streamline lead management, sales forecasting, pipeline management, and customer lifecycle processes. Use data analytics for key metrics and actionable insights.
- Cross-Functional Collaboration: Enhance communication and workflows among sales, marketing, and customer success teams, aligning operations with business goals.
- Sales and Marketing Operations: Support sales strategy, monitor metrics, and oversee marketing automation to optimise lead generation and conversion.
- Customer Success: Implement processes for retention and upselling, analyse lifecycle metrics, and develop engagement strategies.
- Continuous Improvement: Stay current with industry best practices and emerging technologies to drive innovation.
Location and Hours: Full-time, permanent, London/Hybrid (3 days office-based)
What You Bring:
- Proven experience in revenue operations, preferably in the technology or SaaS industry.
- Strong understanding of sales, marketing, and customer success processes.
- Excellent analytical and project management skills.
- Proficiency in CRM systems (e.g., Salesforce), marketing automation platforms (e.g., HubSpot), and data analytics tools (e.g., Tableau/PowerBI).
- Excellent communication and interpersonal skills.
Why you will love this role:
- 6 paid volunteering days per year
- 25 days of leave per year PLUS UK bank holidays AND your birthday off work! Annual increases to holiday after 3 years service (up to 39 days off per year)
- Private medical insurance from day one
- £400 annual learning budget
- Cycle to work scheme and electric vehicle scheme
- Ethically invested pension scheme, matched to a max of 5%
- Enhanced parental leave: 6 months fully paid maternity and 1 month fully paid paternity
- Life assurance at 4 x salary
EDI & Belonging: We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Inclusion Committee leads our initiatives, and we actively encourage applications from people of all backgrounds.
Ready to make a significant impact and be part of an inspiring journey? Click to Apply!