Rochdale, Lancashire Hays
SUPPORTED HOUSING SERVICE MANAGER - ROCHDALE

We have an exciting opportunity to recruit a Service Manager to oversee the day-to-day running of a 42-bed supported housing project based in Rochdale on an ongoing, temporary basis with temp to perm potential after a minimum of 12 weeks.
Our client aims to enhance and enrich the lives of individuals by creating a non-discriminatory, non-judgemental, safe, supportive and friendly environment, providing quality supported housing to assist in reducing homelessness for the social excluded, whilst empowering the individual and promoting independent living.
Key duties and responsibilities:

• Dealing with complex tenant cases, including those with very limited support to resolve issues, enabling tenants to sustain their tenancies.
• To assure need and risk assessments and support plans in place which are developed with the service user ensuring a high standard of agreed outcomes are achieved.
• Monitoring support/utlity arrears with tenants and feeding back to management, assisting tenants on payment plans if necessary.
• Monitoring and dealing with breaches of tenancy, dealing with complaints, nuisance, harassment and tenancy disputes alongside management - proactively reporting back to management on ongoing serious cases.
• Ensuring the building meets all health and safety requirements, including checking and following up on inspections and audits.
• Processing referrals onto the system and interviewing potential new residents.
• Support and lead on scheme meetings with management on a bi-weekly basis to provide feedback on the running of the building.
• Line managerial responsibility of 1 Support Worker - supporting a caseload of tenants within the scheme.
• Establishing and maintaining links with a range of agencies within the local area as and when necessary.

What you'll need to succeed

• Desirable experience of working with homeless people with a range of social issues, including asylum seekers and refugees.
• Good level of managerial competencies.
• Good understanding of equal opportunities.
• Experience of ascertaining and assessing the needs of individuals.
• Experience of networking and using a multi-agency approach.
• Good knowledge of welfare rights and housing benefits system.
• Good knowledge of current, local and central government housing acts.
• Prepared to work unsociable hours if requested.
• Valid UK driving licence with access to your own vehicle.

What you'll get in return

• Hourly rates of up to £25.00 per hour
• Weekly pay
• Option to be paid via PAYE or Umbrella
• Temp to perm opportunity

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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