Bath, Somerset
Hays
Service Manager needed in Bath
Service Manager needed in Bath
Job Opportunity: Service Manager
Location: Bath, United Kingdom
Role:Service Manager
Salary:£28,653 per year
Hours:Full-time (37.5 hours per week)
Contract Type:Permanent
About the Role:
As a Service Manager, you'll play a crucial role in managing local projects. Your focus will be on ensuring that performance KPIs, quality standards, and contractual obligations are met. You'll lead local teams, reflecting the organization's values and driving service improvements within local projects.
Key Responsibilities:
- Collaborate with the Operations Management Team to achieve team and organisational objectives.
- Provide accurate KPI stats and information to Regional Managers for regular reporting.
- Maintain positive neighborhood and community relations, addressing concerns proactively.
- Effectively manage and report on local services, considering KPIs, quality, client feedback, and budget.
- On-call duty required (1 in 4 weeks) with a £100/week compensation during on-call periods.