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Veeva Systems
The Role Do you want to lead a high energy team focused on transforming the way Life Sciences companies bring drugs to market? Do you have a relentless passion for delivering successful software implementations? We are looking for curious individuals who enjoy navigating the unknown, who can innovate and develop novel approaches to project delivery while inspiring the team and having fun. You'll leverage your existing background in Life Sciences software implementation, program/project management, and consulting; we'll teach you our products and help you expand your skillset. You'll work side-by-side with customers, understanding their unique challenges and global regulatory needs, assist in architecting tailored solutions, and defining global strategies to help them deploy the system across their enterprise. You'll be a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and long into the future. What You'll Do Lead life sciences customers in the rapid configuration and implementation of software to support regulatory affairs and regulatory operations content and data in the form of the Vault RIM suite (Vault Registrations, Vault Submissions, Vault Submissions Archive, Vault Publishing) Architect multi-year and multi-phased implementation programs to deploy Vault RIM across an organization globally Manage and coordinate project teams in support of content management/registration data solution design, prototyping, configuration and documentation Program and project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting Primary customer liaison managing relationships and communication between the project team, customer and internal stakeholders Mentor project team and junior consultants in the R&D Services organization Represent R&D Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.) Ensure customer success from beginning to end of the engagement life cycle Requirements Minimum of 6 years' experience working in the Life Sciences/Healthcare area or Technology Implementation Services with at least a moderate understanding of the drug development process, Hands-on experience in SaaS implementation projects, Experience in assembling, planning, resourcing, budgeting and leading project teams, Experience designing and executing on effective project governance models for large enterprises, Proven track record with project management processes including change control, risk, issue and conflict resolution, Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction, Experience in reporting to senior/executive level stakeholders, Expert on life sciences compliance and computer systems validation requirements Must be familiar with project metrics reporting and dashboards Must have some background in Business or Functional Analyst project roles; Ability to travel up to 50% Nice To Have Deep knowledge of drug development processes and regulatory submissions, Direct experience with systems such as Veeva Vault, PAREXEL/LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, other regulatory information management or submission publishing systems, etc., Consulting experience, working with a major system integrator or software vendor, PMP Certification preferred, Execution experience with Agile methodology and/or ACP Certification, Portfolio management experience, Experience in contract negotiation and/or procurement, Fluency in one or more of the following languages: German, French, Spanish, Italian.
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