Reports to: Director, Compensation & Reward
Working Hours: Permanent, full time
Role Description
As a Benefits Partner, you will play a pivotal role supporting our employees by managing the full benefits management as well as, the administering and communication of employee rewards, perks and benefits programs within the Live Nation Entertainment (LNE) organisation. This also includes pension regulatory compliance and UK benefit renewals across all UK Live Nation Entertainment businesses. The role will involve leading and managing the day-to-day relationships and collaboration between LNE and the 3rdparty Benefit partners, with the assistance from the Lead Compensation and Benefits Coordinator.
What it's like to work in the Team
The Live Nation and Ticketmaster HR teams are a group of superstars that are at the core of all employee activities during the employee lifecycle as well as meeting the business needs. We strive to create a meaningful employee experience for our teams and to champion a culture of problem-solving, collaboration, teamwork and having fun. We are a team of highly professional individuals who provide a positive environment, whilst providing a high class service to the business.
What we can offer you
Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.
Who you are
- Proven, solid experience in benefits management
- Ideally quaflied to CIPD Level 5 or equivalent
- Embraces and is comfortable working with the technological side of benefits management e.g. UX/UI
- Strong knowledge of employee benefits programs as well as implemenations of new benefits, including health, pension plans wellbeing plans and voluntary benefits
- Excellent communication skills and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels
- Strong attention to detail, accuracy and data integrity while dealing with confidential information
- Analytical and problem-solving mindset with the ability to to interpret data, identify trends and make data-driven receommendations
- Ability to work in a rapidly evolving, fast-paced culture and meet time-critical deadlines
- Proficiency in benefits management and administration software as well as Microsoft Office suite
Behaviours
The following attributes determine how the role will be carried out and are required to be a success
- Proactive, problem solving attitude
- Prioritising workload and time management
- Organised
- Confidence when making decisions
What the role includes
- Serve as the primary point of contact for benefit partners, brokers and consultants, fostering positive relationships and ensuring the delivery of high quality services.
- Liaise, build and maintain internal relationships with key stakeholders including LN and TM HR Teams, Payroll and Finance
- Coordinate benefit vendor performance to optimise service delivery and cost-effectiveness
- Develop and implement communication strategies to educate employees about benefits available to them
- Create engaging benefits-related content for internal communications channels, such as newsletters, benefit guides and presentations
- Conduct benefits induction sessions in partnership with the HR Team for new hires and facilitate ongoing education sessions to promote understanding and utilisation of benefit programs
- Conduct regular analysis of benefits utilisation, cost and trends, providing insights and recommendations to inform decision-making and program design
- Prepare regular benefits reports for the Director of Compensation & Reward summarising key metrics, trends and areas for improvement
- Ensure compliance with regulatory reporting requirements and support audits as required
- Lead and plan reconciliation of payroll benefits in partnership with Payroll and Tax in order to report accurately to HMRC and pensions providers. Manage any errors and corrections as appropriate and within compliance rules
- Actively participate in benefit surveys as well as keep abreast of benefit trends and landscape for the UK and other markets. Plan and conduct cost analysis of potential new benefits and cost saving
- Oversee the administration of employee benefit programs, including health insurance, dental, life and income protections underwritting process, as well as UK retirement and wellness initiatives
- Provide the lead to the Director of Compensation & Reward in all UK reward project based activities as well as some compensation projects that have been requested by Live Nation Entertainment Corporation in the US
- Able to respond to employee benefits queries in a timely and accurate manner
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.
We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
APPLICATION DEADLINE: Monday 4th March 2024. We reserve the right to close applications at any time.
About UsAbout Us
Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.