About us
HDI Global is part of the Talanx Group, one of the world's largest insurance groups and a leader in the delivery of global insurance solutions for corporate businesses.
For over 100 years, HDI's 3,000 employees around the world have offered a broad and needs-based range of insurance solutions and accompanying services to clients across a variety of industries. With a presence in over 150 territories, we are everywhere our clients need us to be.
The role
To ensure the efficient and effective processing of technical information for the UK Branch, including any other branches or entities for which the UK Branch is responsible and handling of multinational business, on behalf of the HDI Group Global Network. This includes acting within agreed operational and underwriting authorities, meeting agreed service and data quality standards, both internal and external.
This role is a 12 month FTC for 3 days per week or equivalent. A minimum of 1 day in the week is required.
Key accountabilities
- Ensure that all UK Servicing Office Policies and other documents are issued promptly, accurately and in line with underwriting appetite and multinational guidelines.
- Ensure that all underwriting data is recorded promptly and accurately within the requisite systems.
- Support Senior Underwriting Technician with the International Programmes in liaising with all servicing offices of the Global Network and / or the regional hubs to: Validate that instructions are complete and clear, all required actions from servicing office are completed timely and address discrepancies in the information provided by local parties.
- Administration of Bordereau's received from MGA's and TPA's including verification, processing routines and any associated actions.
- Answering queries received via e-accounting system or from credit control, liaising with Assistant Underwriting Technicians and relevant Underwriting Team(s) and processing correcting entries as appropriate.
- To evaluate risk and determine appropriate insurance premiums for Employees Liability, Terrorism and use calculation tools, actuarial information, other statistics and own judgement, within own authority level, to make necessary referrals in accordance with company policy.
- Regularly produce reports from Global Network Portal and Business Objects in order to identified pending queries, missing information and provide claims information to external clients.
- Regularly review and document procedures, ensuring they are up to date and fit for purpose, identifying any process improvement opportunities.
- Responsible for meeting agreed service standards.
- To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department and UK Branch and challenge the status quo.
- To undertake any other tasks as requested by the Client Services Manager.
Skills & experience
- Previous experience working within an insurance role - open to background
- A Level or equivalent qualifications; CII qualified at certificate level/ part qualified at Certificate or equivalent experience.
- Good understanding of insurance cover and the terminologies used
- Able to organise own workload effectively to meet service standards
- Deadline focused; able to work under pressure to meet tight deadlines
- Accuracy and attention to detail
- Competent user of Excel & Word
- Excellent communication skills
Other
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
At HDI, we empower our people to determine ways of working that best suit their role and lifestyle. We encourage our people to work with their managers to agree how best to structure their workload and routines to ensure everyone gets the most out of work. We call this framework
If you require support with your application, please contact UK&