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User Guide AV Author
Egham/Staines salary up to £35,000
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced User Guide Author to be a key part of our team, taking full responsibility for creating AV system User Guides for inclusion in the AV system's documentation at sign off working alongside the O&M manager and internal departments.This is an exciting opportunity for an exceptional, experienced User Guide Author to join an established operation with scope to drive and enhance the service at every opportunity.
Key Responsibilities
- Creating draft User Guides and templates for approval as required
- Liaise with all departments to obtain the information required to create User guides
- Liaise with Clients to produce User guides to their specification
- Update user Guides in line with changes to the AV System
- Attend site meetings as necessary
- Attend internal design review meetings as necessary
- Manage contract resource as required
- Manage own schedule to ensure that user Guides are produced in line with the projects timelines
- To maintain relationship with existing contractors for a time period with a view to bring process in-house
- Working with Marketing to create the right branding/ look & feel
- Working with the Transition Manager to create templated technical content and structure in line with the client's requirements and level of understanding
Benefits:
3% pension contribution (After 6 months probationary Period) 23 days holiday in first year Death in service (3x Annual Salary) Private medical insurance (After 6 months probationary period) Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions Join a company who will value you and your opinions
Working hours: Monday - Friday 8.30am-5.30pm