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ACAS
Contents
  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information
Location

Any Acas Office With an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility. The CAC is based in London

About the job

Job summary

This a new role expanding time and resources in video and content management. You will be providing direct support to the Senior Case Manager and the Operations Manager (CAC) covering a range of duties, including creating content for internal and external channels that can be used across a variety of media including digital, social media, print and broadcast. Working to the client/customer brief, developing and preparing media to maximise audience engagement for CACs communication channels. Content produced will need to capture the CAC business objectives. Coming up with ideas to support the CAC business objectives and tracking the impact for the CAC.

The Central Arbitration Committee (CAC) is an independent tribunal with statutory powers chaired by Stephen Redmond. Under the Employment Relations Act 1999, it has been given statutory responsibility to adjudicate disputes over trade union recognition.It has powers in relation to the Information and Consultation Regulations, certain European statutes and it determines claims from trade unions on the disclosure of information for collective bargaining purposes.

Job description
  • Deliver communications output with the support of the team (e.g. Creating content for internal and external communications channels, supporting delivery of content production for campaigns, working on social media companies.)
  • Capture and design content for campaigns which can be used across all CAC digital channels
  • Video and content production specialism lead on this ensuring video and content is accessible for a wide range of audiences both internal and external
  • Shoot recordings organise this as needed
  • Accountable for managing end-to-end process of content creation, including timelines and milestones, keeping internal stakeholders up to date with progress, highlighting issues early and working with colleagues to generate alternative solutions
  • Work closely with the Senior Case Manager to produce content that reaches out to audiences and that it is accessible for CAC customers
  • Write content in plain English to meet the CACs customers needs
  • Work with the Operations Manager to come up with new ideas for content production and research latest trends
  • Develop and maintain productive working relationships with internal and external stakeholders, including the CAC senior leadership team
  • Project manage the tools and processes needed to ensure effective working of the social media channels, including cross collaboration across different projects, working on SharePoint, using online software like Canva to create content
  • Carry out research and mapping of CAC priority audiences with the support of the team
  • Line manager to one G10 Content Creator
Person specification

Technical

Desirable criteria:
  • Excellent video and audio shooting/recording and editing skills, excellent knowledge of editing and shooting software and equipment (cameras, Final Cut Pro/Adobe suite)
Experience

Essential Criteria:
  • Ability to create content from the material provided. This includes taking complex information and reworking it into simple, visual concepts with the relevant language to fit the audience Lead criteria
  • Knowledge or experience of various editing tools including but not limited to Canva, Photoshop, Adobe Suite and Adobe Premier Pro
  • Experience in content production and communications as a profession including shooting videos
  • A solid understanding of social media channels
  • Strong interest in technology, apps, filming and photography
  • Proficient at using IT systems, with a good working knowledge of Microsoft Office packages and SharePoint
  • Highly organised, motivated and able to prioritise workload accordingly
  • Attention to detail
Desirable Criteria:
  • Created content from regulatory/legislative information
  • Familiarity with diverse social media platforms, including emerging channels
  • Understanding Google Analytics
Qualifications
Graphic design and content production or marketing and communication equivalent qualification.

Behaviours

We'll assess you against these behaviours during the selection process:
  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing
  • Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
  • Managing a Quality Service
Benefits

Alongside your salary of 33,630, Advisory, Conciliation and Arbitration Service contributes 9,113 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Were big believers in rewarding people for the amazing work they do, take a look at some of the fantastic benefits we offer:
  • Learning and Development;
  • Health and wellbeing;
  • Pension scheme;
  • Cycle to work scheme;
  • Childcare schemes;
  • Interest free season ticket loans;
  • Volunteering opportunities.
Could you ask for any more?

Youll have access to a Lifestyle website, where youll be able to grab savings over a wide range of products from holidays to your weekly shop.

To find out more please check out - Working for Acas

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

How to apply

Please click on the 'Apply now' button.

Please submit an evidence-based statement of suitability reflecting the essential and desirable criteria. Your statement of suitability should be no longer than 1250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.

You will also be asked to submit a 250 word statement against the lead behaviour: Managing a Quality Service.

Please note, the initial sift will be based on the behaviour mentioned above as well as the lead criteria listed under experience: "Ability to create content from the material provided. This includes taking complex information and reworking it into simple, visual concepts with the relevant language to fit the audience".

Interview Details

If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 19 February 2024 . The interview will be a Behaviour and Strength interview. There will be an exercise to complete on creating content for the CAC using some CAC legislation. The candidates will need to explain how they created the content and why this was the chosen route.

A reserve list will be created for this position, this means that if you have passed the interview, but we couldnt offer you this position, youll be on a reserve list for 12 months if a similar position becomes available.

If a person with disabilities is put at a disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:
  • Contact Acas HR Recruitment Service via as soon as possible before the closing date to discuss your needs.
  • Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.
Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) . click apply for full job details
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